Privacy Policy

Information We Collect

At Onewil, we collect information that helps us provide better mobile game engine services. This includes personal information you voluntarily provide when creating accounts, subscribing to our learning programs, or contacting our support team.

• Account information including name, email address, and contact details
• Technical information about your device and browser when using our platform
• Usage data showing how you interact with our game development tools
• Communication records when you reach out to our support team
• Payment information for subscription services (processed securely through third-party providers)
• Project data and code you create using our development platform

How We Use Your Information

Your information helps us deliver personalized game development experiences and maintain platform security. We use collected data responsibly and only for legitimate business purposes.

• Providing access to our mobile game development tools and learning resources
• Personalizing your dashboard and recommending relevant features
• Sending important updates about platform changes or new capabilities
• Responding to support requests and troubleshooting technical issues
• Analyzing usage patterns to improve our development environment
• Preventing fraud and maintaining platform security
• Processing payments for premium services and subscriptions

We don't use your information for aggressive marketing campaigns or sell your data to third parties for advertising purposes. Our focus remains on enhancing your game development experience.

Information Sharing and Disclosure

We maintain strict controls over information sharing. Your personal data stays protected, and we only share information in specific, limited circumstances that serve your interests or legal requirements.

• With trusted service providers who help us operate the platform (cloud hosting, payment processing)
• When required by law enforcement or legal proceedings
• To protect our platform from security threats or fraudulent activity
• With your explicit consent for specific integrations or partnerships
• In anonymized, aggregated form for industry research (no personal identification possible)

Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures across our infrastructure, from data encryption to access controls.

• End-to-end encryption for data transmission and storage
• Regular security audits and penetration testing
• Multi-factor authentication for account access
• Secure cloud infrastructure with automated backup systems
• Employee training on data protection and privacy practices
• Incident response procedures for potential security breaches

Our security team continuously monitors for threats and updates protection measures. While no system is completely immune to risks, we maintain industry-leading security standards to safeguard your information.

Your Privacy Rights

You have significant control over your personal information and how we use it. These rights ensure you can manage your privacy according to your preferences and requirements.

• Access: Request copies of personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request removal of your personal data from our systems
• Portability: Export your data in a standard, readable format
• Restriction: Limit how we process your personal information
• Objection: Opt out of certain data processing activities

To exercise these rights, contact our privacy team using the information below. We'll respond within 30 days and guide you through the process. Some requests may require identity verification to protect your account security.

Data Retention and Deletion

We keep your information only as long as necessary for providing services and meeting legal obligations. Our retention policies balance user convenience with privacy protection.

• Active account data: Retained while your account remains active
• Project files: Stored according to your subscription plan terms
• Communication records: Kept for up to 3 years for support purposes
• Usage analytics: Aggregated data retained for platform improvement
• Payment records: Maintained per financial regulations (typically 7 years)
• Deleted account data: Removed within 90 days of account closure

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences and improve platform functionality.

• Essential cookies: Required for basic platform functionality and security
• Preference cookies: Remember your settings and customization choices
• Analytics cookies: Help us understand how users interact with our platform
• Performance cookies: Monitor platform speed and reliability

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit platform functionality. We don't use third-party advertising cookies on our development platform.

International Data Transfers

As a global platform serving game developers worldwide, we may transfer data across borders to provide consistent service quality. These transfers are carefully managed with appropriate safeguards.

• Data processing primarily occurs within secure cloud infrastructure
• Cross-border transfers use standard contractual clauses for protection
• We comply with regional privacy regulations including GDPR
• Third-party processors must meet equivalent privacy standards

Our legal team ensures all international transfers comply with applicable privacy laws and maintain the same level of protection regardless of data location.

Updates to This Policy

Privacy practices evolve with technology and regulations. We update this policy periodically to reflect changes in our practices or legal requirements.

When we make significant changes, we'll notify users through email or platform announcements. Minor updates may be posted directly to this page with updated effective dates. We encourage regular review of our privacy practices.